3 Product Management lessons from Comcast’s new sign-in pages

December 6, 2009

3 lessons we can learn about product management and user experience from recent changes Comcast made to their sign-in pages.

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Netflix doesn’t know me: How I lost faith in recommendation engines

December 2, 2009

Some thoughts on user recommendations and how confusing it can be if user interfaces don’t give proper user feedback about its current state.

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7 Essential Productivity Tools for Product Managers

October 29, 2009

A list of software tools that I use on a daily basis to stay organized and keep track of all my Product Management tasks.

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Email is dead. Long live email.

October 24, 2009

There has been growing discontent with email as a business communication medium over the past year. Here’s why I believe email is far from dead.

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Toward a universal model for software product development

October 5, 2009

A first attempt at a universal model for the software product lifecycle, including design, development, launch, and assessment.

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What MSN Mobile can teach us about good design

September 26, 2009

An example of bad design on MSN Mobile points to two important principles of good design: (1) no silos allowed, and (2) don’t compromise on usability.

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How to get more out of Twitter

September 9, 2009

What Structural Hole Theory can teach us about improving the information benefits we receive from Twitter.

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Why Facebook should forget about Twitter

August 12, 2009

Why Facebook’s strategy of going after Twitter is wrong, and what they should be focusing on instead

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The connection between user experience and brand loyalty

August 11, 2009

Making the case for closer collaboration between user experience researchers and traditional Market Research.

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Visual design clutter index for web pages

August 7, 2009

How to establish a visual design clutter index for web pages that can determine when clutter starts having a negative impact on business metrics.

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