Initial thoughts on the Beta launch of 22seven, a new money management startup in South Africa.
user experience
In 1955 David Ogilvy wrote a fascinating letter about his habits as a copywriter. One of his points jumped out at me: I write out a definition of the problem and a statement of the purpose which I wish the campaign to achieve. Then I go no further until the statement and its principles have [...]
How a continuing disregard for consistent version numbers is having a negative effect on customer experience, and how we can fix it.
How Twitter has shifted from being purely user-centered to a company that needs to sacrifice some user needs in order to make money.
Google Circles and the new Path showcase some great interaction design, but the product ideas might be inherently flawed.
How ethnography can be used to design a better solution to protect digital information.
It’s become almost impossible to read text on the web due to advertising, social media icons, and other distractions. Is this where we’re headed?
I completely agree with Gabe Weatherhead’s views on apps made for kids in The Value Of App Reviews: My number one reason to give a bad rating and review is when an app made for kids has both up-sell and review requests plastered all over the screen. They are trying to prey on small children tapping [...]
Why most tech startups are only looking for developers, and what we as a UX community can do to help change that.
What we can learn from Instapaper creator Marco Arment’s unique approach to design.
How quality editorial content can play a part in bringing true customer experience back to online retail.
Examples of designing for error prevention: iCloud and the Omnifocus iPhone app.



