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Product strategy doesn’t start with a technology choice

James Stout explains how Responsive Design won’t fix your usability issues for you. If your site is bad before the redesign, those problems won’t just magically go away once you’ve gone responsive. It’s a good article, and I especially like this bit:

But in the face of all this great technology, it’s more important than ever to avoid the “features for features’ sake” pitfall. Maintain that ever-present purpose and goal and be deterministic concerning whether these technologies help drive that goal, or whether they’re being included simply because they’re new. Use only those features you need and make them truly spectacular when you do.

The mobile revolution is nothing new, yet the battle to bring it about rages on. Understand that success on the web is not defined by the tools in your arsenal, which any web-MacGyver can use, but by the strategy you employ, including the very manner in which you approach the field.

It reminds me of one of my favorite Product Management quotes, from Barbara Nelson’s Who Needs Product Management?:

It is vastly easier to identify market problems and solve them with technology than it is to find buyers for your existing technology.

Des Traynor’s Product Strategy Means Saying No is also a great article on the topic of product focus and market needs:

Identifying and eliminating the bad ideas is the easy bit. Real product decisions aren’t easy. They require you to look at a proposal and say “This is a really great idea, I can see why our customers would like it. Well done. But we’re not going to build it. Instead, here’s what we’re doing.”

And since I haven’t linked to Michael Wolfe’s answer to Why is Dropbox more popular than other programs with similar functionality? yet this year, I might as well do it now and get it over with:

“But,” you may ask, “so much more you could do! What about task management, calendaring, customized dashboards, virtual white boarding. More than just folders and files!”

No, shut up. People don’t use that crap. They just want a folder. A folder that syncs.